Frequently Asked Questions

1. How long does shipping take?
Our delivery time is usually 5-8 working days .

2. Can I return my order?
Yes, you have a 30-day free return policy .

3. Which payment methods do you accept?
We accept credit cards, PayPal, Klarna and other common payment methods.

4. Will I have to pay return shipping costs?
No, returns are free of charge .

5. How do I contact customer service?
You can contact us anytime by email at support@lurexona.com . We typically respond within 24 hours.